About Dewdrop Scents
What is Dewdrop Scents?
What makes Dewdrop Scents different from other perfume brands?
Product Details
What is the concentration of your perfumes?
All Dewdrop Scents perfumes are created with 30% fragrance concentrate, which is the ideal concentration for lasting power and intensity. This ensures that our perfumes last 12+ hours and provide a luxurious scent experience.
What size are your perfumes?
Our perfumes come in a standard 50ml size, perfect for daily wear or travel. It offers great value for the long-lasting and high-quality fragrance.
Are your perfumes similar to designer fragrances?
Yes! Our perfumes are carefully crafted to provide the exact same fragrance notes, quality, and longevity as the designer perfumes they’re inspired by. Whether you’re looking for a fragrance that mimics Dior Sauvage or YSL Black Opium, Dewdrop Scents offers the same luxurious experience at a fraction of the price.
Do you offer gift sets?
Yes! We offer beautiful gift sets that allow you to choose two of your favorite perfumes, which will be beautifully wrapped in luxury packaging, with an optional personalized note. It’s the perfect gift for any occasion.
Orders & Shipping
How can I place an order?
Simply browse our collection of fragrances, select the perfume you’d like to purchase, and click “Add to Cart.” When you’re ready, proceed to checkout, fill in your shipping details, and choose your preferred payment method.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location, but domestic orders usually arrive within 5-7 business days. We also offer express shipping options for faster delivery.
Do you offer free shipping?
We offer free standard shipping on orders over a certain amount (e.g., $50 or more). For orders below that threshold, shipping fees will apply.
Do you ship internationally?
Yes! We are happy to offer international shipping. Please note that shipping times and costs may vary depending on your location.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email, so you can easily monitor its progress.
Returns & Exchanges
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return your unused perfume within 14 days of receiving it for a full refund or exchange. Please note that the perfume must be in its original, unopened packaging.
How do I return or exchange my order?
To return or exchange an item, simply contact our customer service team at [email address] with your order number, and we’ll provide you with instructions on how to proceed.
Are there any items that cannot be returned?
We cannot accept returns or exchanges for used or opened perfume bottles, except in the case of a damaged or defective product.
Gift Sets & Packaging
How do I personalize a gift set?
When you purchase a gift set, you can choose two of your favorite perfumes. You can also add a personalized note to be included in the package. Simply leave your message during the checkout process, and we’ll take care of the rest.
What is included in the gift set packaging?
Our gift sets come beautifully wrapped in high-quality, luxurious packaging, with a high-end gift bag included. We ensure that every gift set is presented with the utmost care, making it a perfect gift for any occasion.
Fragrance Tips & Care
How can I make my perfume last longer?
To make your perfume last longer, apply it to pulse points such as the wrists, neck, and behind the ears. Store your perfume in a cool, dry place away from direct sunlight, as heat can degrade the fragrance. You can also layer your perfume with matching body lotions for an extended scent.
How should I store my perfume?
To preserve the quality of your perfume, store it in a cool, dry place, away from heat and humidity. Avoid keeping it in the bathroom, as the fluctuating temperature and moisture can alter the fragrance. Keep your perfume tightly sealed when not in use.
Customer Support
How can I contact Dewdrop Scents customer support?
If you have any questions or need assistance, you can reach our customer service team by emailing us at [email address] or using the live chat feature on our website. We’re here to help!
Can I change or cancel my order after placing it?
We strive to process orders as quickly as possible, so if you need to change or cancel your order, please contact us within 1-2 hours of placing it. Once an order is processed and shipped, it cannot be modified.
